MOBILE DEVICES / ELECTRONICS
Configurations and initial set-up
Repairs, Virus Removal
Hardware/Software Installations and more...
SERVICE LEVEL AGREEMENT (SLA)
includes but not limited to the following:
Manned telephone support
Monitored email support
Remote assistance using Remote Desktop and a Virtual Private Network where available
Planned or Emergency Onsite assistance (extra costs apply)
Monthly system health check
Each SLA is client specific based on our client's needs...